Privacy Policy | Garden Room Bakery

Last updated: 13/03/2025

At Garden Room Bakery, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website gardenroombakery.co.uk or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Garden Room Bakery is a home bakery, baking delicious breads and other bakes. We are based in the United Kingdom and are the data controller responsible for the personal data you provide us.

2. Information We Collect

We collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, delivery address, payment details.
Technical Data: IP address, browser type, browsing history, device information, and other technical data when you interact with our website.
Marketing and Communication Data: Your preferences in receiving marketing communications, feedback, and interactions with our newsletters.

3. How We Collect Your Information

We collect personal data in the following ways:

Direct interactions: When you contact us via our website (e.g., through the contact form, newsletter signup, or purchasing products).
Automated technologies: When you interact with our website, we may use cookies, analytics tools, and other technologies to collect technical information.

4. Legal Basis for Processing Your Personal Data

We process your personal data based on the following legal grounds:

Contractual necessity: To fulfill any orders you place with us or respond to your inquiries.
Consent: If you have provided explicit consent for marketing communications or newsletters.
Legitimate interests: We may use your personal data for our legitimate interests (e.g., improving our website, marketing, etc.) provided this does not override your rights and freedoms.
Compliance with legal obligations: To comply with applicable laws or legal obligations.

5. How We Use Your Data

We use your personal data for the following purposes:

To process orders, payments, and deliveries.
To communicate with you, including customer service, marketing emails, and transactional notifications.
To improve our website’s functionality and user experience.
To comply with legal or regulatory obligations.

6. Sharing Your Data

We may share your personal data with third-party service providers who assist us in running our business. These include:

Payment processors
Delivery companies
Marketing and advertising platforms
Analytics services

We will never sell, rent, or trade your personal data to third parties.

7. International Transfers

If we transfer your personal data outside of the UK, we ensure that appropriate safeguards are in place to protect your data, such as the use of Standard Contractual Clauses or ensuring that the third party is certified under the EU-US Privacy Shield (if applicable).

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. For example, we may retain your order information for a period of time to comply with tax and legal requirements.

9. Your Data Protection Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.
Right to Erasure: You can request the deletion of your personal data (subject to certain conditions).
Right to Restrict Processing: You can ask us to restrict the processing of your data under specific circumstances.
Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds related to your particular situation.
Right to Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at [email address or contact details].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through the settings on your browser. For more information, please refer to our [Cookies Policy] (link).

11. Security of Your Data

We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. This includes implementing appropriate technical and organizational measures to safeguard your data.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Garden Room Bakery

For any enquiries or concerns, contact info@gardenroombakery.co.uk

Garden Room Bakery

GARDEN ROOM BAKERY